Showing posts with label Health Care. Show all posts
Showing posts with label Health Care. Show all posts

Wednesday, June 27, 2018

Universal Health Care


So, health care. What do we need?

The United States is a large, relatively wealthy nation.  Yet in many respects, we act like a poverty stricken region, with little intelligent thought given to our population. It would seem to me that one of the primary responsibilities of a governing system is to see to the overall health and well-being of its population. But what does that mean? That everyone gets free food and free health care? Well, no, not exactly.  But it should be the case that our nation decides that all of its citizens should have access to adequate food and health care, that food and health care should not be denied to any part of the population.

People should not become sick or die of malnutrition because they have no food. People should not die because they cannot gain access to our system of health care. Note, if a ruling party decides that a goal of its system of governance is that its entire population should have access to food and access to quality health care, then that same ruling party must design the systems and programs whereby such a goal(s) can be achieved.

It is a principle of management that, when one develops an overall goal for its population, it is the responsibility of the program managers—the ruling party—to design a complete program that will lead to achievement of the goal(s). To announce a goal, and then leave the program’s design to chance, is to act irresponsibly, and to thereby assure that the goal will not be achieved.

This simple statement appears to describe where we are as a nation at the current moment.
For decades, we have been experimenting with both health care and food assurance to no avail. During the Johnson administration, our nation’s program managers devised a program that would assure access to quality health care for both its senior citizens and its poor. At least for the seniors, the program has worked wonderfully well, although it has begun breaking down as the program’s manager’s delegate increasing responsibility for the program’s finances to for-profit enterprises that actually hold different ultimate goals than the program’s founders and ostensible managers.  

In terms of food, our system of entirely private food production and distribution works well to both produce and to distribute food to all geographic corners. However, access to food is entirely a one element system—money. The government has (no doubt wisely) decided not to interfere in the actual production or distribution systems, but rather to treat access to food as entirely a matter of affordability. If the population has enough money, the entire population will have access to quality food. Therefore, the government’s program to assure access to food is a financial one entirely. The program managers decide how much money individuals need to live reasonably in any given part of our nation (costs vary by geography). The coping system is termed Welfare. When incomes drop below certain predefined levels, the population can apply for and then receive supplements to their income to guarantee access to food (and lodging). Note that the system will break down should the program managers (government) decide that the financial amounts needed by population segments cannot/will not be made available.

But access to health care has always been more complicated.  Our system of health care in its earliest stages was simply on a pay-as-you-go basis, much like food.  But, unlike food, health care services rapidly became expensive to individuals in need of the higher cost services.  And, as more and more people began obtaining health care services requiring care within hospitals, the cost of hospital stays began escalating beyond the ability of individuals to afford.  Thus, enter health insurance.  An entirely new industry, has now emerged as a major element in the ability of the “system” to provide adequate access to the entire population.  Initially, health insurance became an element in employment. That is, if one was employed full time by a responsible company that company entered into relationships with insurance companies that would guarantee access to the employees to full health care. The company and the employees would split the costs of that enterprise, so that health care did not “break the bank” for either party.  It is important to remember that health insurance is affordable so long as the pool of people covered is large enough that the costs are spread such that low users subsidize high users, so as to contain the costs, enabling the entire pool to have access. That is the obvious system design element that is slowly slipping away, and jeopardizing the entire system.

Since the entire system was based on employment, it always contained a fatal flaw. If one segment of the population were unemployed, that entire segment would lose access.  So, two groups were at immediate risk—the unemployed elderly and the underemployed or unemployed younger sets.  With the development of Medicare and Medicaid, the government entered the scene by providing the role of employers in the remaining sectors.  If people were old enough—initially 65—or poor enough (low income levels) they still might have access to health care. And the concept of risk pools still prevailed. That is, the healthy elders subsidized the relatively less healthy elders.  Note the cost sharing depended greatly on government financing. The elders continue to pay into the system, but the government finances a major part of the overall system.

Over time, the private sector system that depended on employment began breaking down, largely because there was no overall system manager whose job it was to assure the program’s success. For example, many companies (e.g., WalMart) decided to reduce their cost envelope by hiring people less than full-time. It had been decided that all employees who were employed more than 30 hours per week were “full-time”. Employees who were employed less than that were “part-time” and, therefore, did not qualify for health insurance coverage.  Thus, cost began to overwhelm access as the ultimate goal of the system. One needed to contain the costs of health care and, therefore, since the system was being managed by the private sector, where cost, not access, was the ultimate goal, cost concerns began eating away at coverage, and segments of the population began dropping out of the system.
Note, there was no alternative system that would take over from the private system that was failing at the basic job of providing access.  In other countries, the government had long since stepped into the role of provider. That is, the governments decided that access to health care was a universal right, and the government, through its taxation system would guarantee that right. America had no such thoughts. We continued on our private sector approach, in which we essentially delegated to the for-profit sector responsibility for health care access. The government continued to intervene for the elderly and the poor, although complaints about the taxation required to sustain that system have never quit.  It is as though our population either does not understand, or simply does not agree that health care is a necessity, not a luxury, and therefore should be guaranteed.

As a result, increasingly large segments of our population have dropped out of the health insurance marketplace, and very large segments of even our covered population (the elderly for example) are now beginning to discover that they cannot continue to afford their health care, as it is currently designed.

So, it would seem that we now require a whole new approach to health care insurance in this country.  We need an entirely new financial approach that would guarantee the entire population with effective access to quality health care. That is, we need to emulate those systems now in use within many/most European nations (including our neighbor next door).

That must be our goal if we are to become once again a full member of the universe of civilized nations. Currently, we have dropped out of that universe.

Wednesday, March 25, 2015

Pawns

Book Ends
I have written before about my life as bookends.  Before I was commenting about growing up in the 1930s and 1940s, and now seeing some similarities here in the US to those troubled times.  But now, my bookends relate to health care.

We are on Medicare, thankfully, and have been for 15 years. We have also lived in Concord for the same 15 years.  During that time, thanks to our daughter, Erika, who is one of the doctors in a leadership position at Cabarrus Family Medicine, we have gathered around us a supportive network of high quality physicians to care for us as we age into our final life stage.   And we feel very well cared for indeed.

Now, one of the things you discover as you age a bit (I have now entered my 42nd 39th year of life—you do the math) is that you require increasing amounts of medical care—both from the docs, and from Big Pharma, as well, occasionally, from the local hospitals. Yes, aging in place is a lot of fun, but as has been noted by others, aging is not for sissies.  And in discovering that one needs a lot of care, one also discovers that the trusty old Medicare doesn't quite pay all the bills. Congress has seen to it that Medicare hasn't quite kept pace with inflation and there are increasing gaps between what our Medicare pays and what the actual bills are. So, guess what, one needs what they call Medigap policies.  The gaps exist in regular Medicare payments for physician visits, tests, and the pharmaceuticals that keep one upright (most of the time).  So, in addition to the regular Medicare insurance, one now needs to purchase some added insurance.  So we do exactly that.

Now, for those folks currently whining about the complexities of Obamacare, or the bad old IRS, it is useful to note that those complexities do not begin to compare with the complexities introduced by the much beloved private insurance companies.  Yes, we understand that republicans do so love private insurance companies. They’re private after all.  They’re not big bad GOVERNMENT.

So, we have been dealing with these beloved private insurance companies for many years now. We have occasionally changed carriers, mainly because the companies keep changing how they cover, what they cover, and how much one has to pay for the various services one needs. They do keep you on your toes.
In a recent open season (what a charming name, huh?) we again switched from one carrier to United Health Care, mainly to gain some pricing advantage.  They were somewhat less expensive than our previous carrier.  We attended an open meeting sponsored by United, listened to their sales pitch. We checked their materials to be certain that our entire panel of both primary care and specialist care physicians were on their list of “in-network” physicians, and that our drug regimen was within their formulary.  All were included, so we decided to change.

That was last November.
What United Health Care neglected to tell us was that they were currently in process of negotiating a new agreement with the vast Carolina's Health System, which includes the hospital we use, and the entire panel of doctors we visit.  Had we known about their “negotiations”, we almost assuredly would have foregone the pleasure of changing to their coverage.  A bit risky.

But we didn’t know and they didn’t bother to tell us.

So, the changeover occurs, and now we are using United Health Care. Lots of changes, but the complexities are all manageable. But then . . . the “negotiations” drag on—December . . . January . . . February.  Then we start getting notices from United that we may have to obtain a different primary care provider, one who is “in-network”, since they seem not to be able to conclude their “negotiations” with CHS yet. The shocking piece of news from United is that Cabarrus Family Medicine—our PC provider network system, will soon be “out-of-network”.  But, ever helpful, United offers to sign us up with a new primary care doc. They suggest a doctor by name.  We check the doctor. Turns out he is a resident in training at, guess where . . . Cabarrus Family Medicine.  So, it seems they don’t have a clue what they are doing.

The “negotiations” drag on. It is now nearing the end of March. Still no progress. The rhetorical war heats up, with the equivalent of name calling.  I begin to think about the Arab-Israeli “negotiations”. The reason they always fail to reach an agreement is that both sides think they will/must “Win”, ergo they never really put anything worthwhile on the table. As a result, no settlement is ever reached. I imagine the same thing occurring with United and CHS.   Neither side wishes to give in, lest they “lose” something of value (money). And then, while checking something on-line, my wife notes something interesting. United has already ‘assigned” us to a new primary care physician.  Note, not only did they not ask our permission to assign us, they did not even have the courtesy to inform us.  Oh, and it turns out the doctor to whom we were assigned is a staff physician on a local indigent care clinic in our town. Wow, that really fills us with enthusiasm.

Well, it’s really all about the money. And, as I noted in my last blog posting, when money becomes the sole criterion, then nothing else matters, including especially the wishes/interests  of the people within the system-the customers/patients. No we really don’t matter at all. Money is all that matters. Oh and forget about that "continuity of care" thing.  Our insurance company either doesn't understand that concept, or it has been lost in the money chase.

So, one option is for us to have the equivalent of no insurance, i.e., we would be paying United, but be unable to access any of our regular physicians or hospital.  And that brings me back to the bookends concept. See, when I was little, growing up in New York City, we didn't have regular physician or dentist visits. We simply didn't go, except when an emergency occurred (like me breaking an arm, or requiring a dozen stitches. Dental care? Nope. Regular "well-child” visits?? Nope.  Dental care occurred once in a while, when I needed something done, and then I went to a dental school, where they practiced on me.
So, now, we understand that we—the insured—are the pawns in this chess game being played between United and CHS. They are quite willing to use us in any way they choose, as bargaining chips (remember that old saw about taking your football and going home?). Yep, that’s United Health Care.

So, instead, we are taking our business elsewhere. Turns out, we can switch back to our original plan, if we don’t like our new coverage, anytime within the first year.  So, yeah, that’s what we will do.  And our suggestion to United?? Perhaps they should go into some business they might better understand—like maybe auto insurance. Yeah, they could start a motor maintenance organization (MMO). That way, they might still screw things up, but, hey, it’s only your car, right???

Anyone for a single-payer system???? I'm in.