So, I walk into a Sears store one day (when Sears still
existed as a real business) looking at garden tools. I pick up one after
another, and I read, Made in China.
Finally, I go over to a sales clerk and ask, “So, do you have any of
these not made in China?” And he thinks for 3 seconds, and responds, “hmmm, I
doubt it.” And why do I care where it is made? Well, because over time, I have
concluded that China is the world’s main supplier of CRAP. And what is CRAP? Well, mainly it is products
that don’t last, or don’t function the way they should. See, I’m really old, and I like things that
last a while—really, things that will outlast me. See, for example, in 1968, just after we
returned from our 4-year tour in India, I went to a store in Cambridge, MA to
look for a new hi-fi system. We had sold
ours before leaving India. And voila, I found this system called McIntosh—no,
not the Apple MacIntosh. This was 1968, and Steve Jobs was likely still in high
school. McIntosh started in the late 1940s in New York. We bought perhaps their
first solid state hi-fi power amplifier and tuner-pre-amp, the MC2505 and the MX-112.
But that was in olden times, when folks used to actually sit and listen to
music played on home hi-fi systems.
Those McIntosh systems were costly, I think $660 each in 1968. But,
guess what? It’s 2020, and those systems still work. Yeah, something still
working after 52 years.
And then we have these things called watches. Oh, I know,
people don’t have watches any longer. They have fit-bits, or smartie phones
that tell time. But, being very old, I
like actual watches. So, in 1968, I bought a Rolex Date—a friend was traveling
to Singapore and I asked him to get me one there. I think I paid $250. And, again, guess what? It still works.
Now, why do I bring up these seemingly silly examples? Well,
two points here.
1.
Point One: Quality used to matter. Slowly, over
time, American products began trading quality for cost. Take that great
migration—materials like towels, bedding, even clothing. They started in New
England, then moved South to reduce cost. Then, of course, since cost was the
single criterion of interest, they kept moving—to Mexico and thence to China. And slowly but surely, we began making fewer
and crappier goods, as China soaked up the cost sponge, becoming the World’s
supplier of crap.
2.
Point Two: Competition: There used to be more
competition for almost everything. Then
apparently, it occurred to people that the point to competition was to
eliminate all competition. Various
business entities began growing, mainly on the basis of low cost, and began
forcing out their competitors (think WalMart). It began to occur to me that we
might be headed towards a marketplace with fewer and fewer stores, e.g., THE
SUPERMARKET, THE BANK, THE AUTO MAKER.
Silly I know, but that seemed to me the model toward which we were
rushing.
Over time we stabilized a bit, but
the trends continue. We have fewer, but larger stores. Even some of the large
stores are having competitive problems—see Sears. Now, the competition thing has worked in
different ways. Turns out that, while competition may be a generally good thing,
it may not always be the best answer.
For example, in olden days, when
the world was young, we used to have stable, but regulated markets in several
areas. Telephones and long-distance calling, for example. At one stage, we had
AT&T. Full stop. Then President Carter deregulated the telephone industry,
and suddenly we had competitors all over the place. And AT&T looked like it
was going out of business. It hasn’t but it sure looked like it. And, under deregulation, we had all these upstart
companies trying to offer us telephone service at lower rates than AT&T.
Now, to be fair, several things occurred.
An entire new industry occurred after deregulation. Not only new
companies, but whole new industries leading to the revolution in both
communication systems, but also computer technology. Yes, we had some crap
companies try to get into the business to compete with AT&T. But, the
deregulation eventually jump-started whole new industries. Now that whole new industry was partly
associated with AT&T, but also IBM. IBM had a stranglehold on the world of
computing, much as AT&T in long distance communications. Then, we had this explosion during the 1980s.
And, I guess it’s a good thing. I mean,
how else would guys in a health club doing serious exercises on weight machines
be able to stare at their smartie phones for ten minutes while sitting on a
weight bench not doing any exercises?
So, we have a whole new world
today. That world has a lot of good things in it, but we are also drowning in
high tech crap. Nothing lasts beyond 3-4 years. Then we toss it away and buy
some new gadget. And increasingly that new gadget has been made in China. And so China has slowly emerged as
the World’s largest supplier of so many things, we have lost count.
And then the Corona arrived. No, not
the beer, but that nasty little virus that now threatens to destroy the world’s
economy, if not its human population.
The Corona virus, or COVID-19 as it is known affectionately in the world
of high tech health care, now presents us with a giant dilemma. Since China
makes so many of the world’s products, what happens to the world economy, when
China stops producing because it has to close its factories, even for relatively
short periods? Well, potentially, chaos
ensues. And, assuming we manage to
survive the Corona virus, i.e., we don’t all die, what should we take away from
our experience?
Well, two things I take away (in
addition to the need to wash my hands every 20 minutes). First, we need to
begin paying more attention to quality, and to retaining or building multiple
sources of production of the world’s goods. Mainly, we cannot continue to buy
exclusively on the basis of unit cost.
Yes, cost always figures into our buying decisions. We cannot buy what we think we cannot afford. On the other hand, we need to place quality on
the table when thinking about buying anything.
Low cost is simply not a useful sole criterion. And, as Americans, we need to think hard
about the “Made in China” issue. If we continue
to allow China to be our major, if not sole, supplier of our goods, we should
expect that COVID-19 disruptions will always be a part of our economic system.
If it is not viruses interrupting the chain, it will be something else. We need
to maintain balance in our supply system, as well as everything in our lives.
Oh, another takeaway, is Wash Your Hands.
And, please VOTE in your primary
and in November. We need to rid the world of people like Trump and Pence. They
are a potentially catastrophic threat to the wellbeing of the entire world.
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